One price per workspace, not per seat.
Every plan starts with a seven-day free trial, by invite from our team. Then Starter, Growth or Pro at one flat price per workspace, or Enterprise on custom pricing for multi-location rollouts. Starter covers five users, Growth fifteen, and Pro and Enterprise are unlimited. Every plan has unlimited leads, cloud telephony and the WhatsApp Business API included. AI is metered from one prepaid wallet where one credit is one rupee of usage. Prices in India are in rupees, plus GST.Outside India you pay in US dollars, with no Indian GST.
Plans and pricing
One flat price per workspace. Starter covers five users, Growth fifteen, and Pro and Enterprise are unlimited.
Sales teams that live on WhatsApp and the phone
- Up to 5 users, unlimited leads
- 500 AI credits a month
- Lead capture: Meta, Google, IndiaMART, portals, forms
- WhatsApp and email AI agents
- WhatsApp Business API and cloud telephony included
- Call transcripts and summaries
Teams that want every lead called within ninety seconds
- Up to 15 users, unlimited leads
- 1,500 AI credits a month, about 150 voice minutes
- Voice AI agents, outbound and inbound
- Rented numbers from Graciax, ₹750 a month
- Marketing agent and Campaign Manager for ads
- Auto-assign, lead forms, targets, field visits
- Standard AI mode, priority support
Growing companies with projects and integrations
- Unlimited users and leads
- 3,000 AI credits a month, about 300 voice minutes
- Premium AI mode for high-value deals
- Project management: Gantt, budgets, timesheets
- MCP for Claude and Cursor included
- One vertical pack included
- Priority support with a success manager
Multi-location companies, franchises and agencies
- Unlimited users and leads
- Custom limits and a 5,000-credit allowance
- Multi-location rollout and agency seats
- Contract terms and data migration
- Dedicated setup and onboarding
- Custom AI budgets and approval lines
- Dedicated success manager
Outside India, plans are $36, $99 and $199 a month, billed in US dollars on an international card with no Indian GST. Switch to International above to see everything in dollars.Billed in US dollars on an international card as an export of services from India: no Indian GST, and every invoice says so. Add-ons, packs and top-ups are our rupee prices converted at the day’s market rate, shown here as “about”.
Only two things cost extra
Cloud telephony on your own carrier and the WhatsApp Business API stopped being add-ons in September 2026. They are in every paid plan. What is left rides on the same autopay, per workspace.
Vertical pack · ₹1,999 a month
Travel, Real estate, Recruitment, Building and contracting, Ecommerce and D2C, or Fitness and Salon. One pack at a time per workspace, everyone in the workspace gets it. One pack included on Pro.
MCP for CRM · ₹999 a seat AI inside
Connect Claude, Cursor or your own tools to the CRM with role-scoped, audit-logged keys. Billed per assigned seat on Starter and Growth. Included on Pro.
Rented number · ₹750 a month
No carrier account of your own? Rent an Indian number or a US toll-free number that Graciax owns, from the Number screen, paid from your credits and renewed every 30 days. Calls on it carry a small per-minute carrier charge on top of the voice minute: about ₹1.20 out and ₹0.60 in on an Indian number, and by destination on a US number, shown before you rent. Numbers you bring yourself carry no per-minute charge from Graciax at all.
Assisted Launch · ₹9,999 one-time
Remote end-to-end setup, live within days: telephony provider connection, WhatsApp Business API activation, agent configuration and test calls, and one team training session. Included with a yearly Growth or Pro plan.
Complete Handover · ₹24,999 one-time
Everything in Assisted Launch, built from your real sales data: telephony procurement and DLT registration support, agent scripts written from your actual sales conversations, your first campaign launched with us, two training sessions, a written playbook and 30 days of post-launch support.
Agencies and franchises
Refer, deliver or take a whole country: recurring commission of 10%, 25% or 40% on everything your customers pay. Agencies and franchises also run white-labelled workspaces from a Network tab. Partner program.
One wallet. One credit is one rupee.
No per-seat AI fee.
AI Studio, agents, voice minutes, creatives and MCP all draw from a single prepaid wallet. Your plan includes a monthly allowance; top up when you need more. Purchased credits never expire.
Credit packs₹1 buys one credit. Every recharge adds 5%.
1,050 credits for ₹1,000. 5,250 credits for ₹5,000. 10,500 credits for ₹10,000. Any custom amount from ₹1,000 earns the same 5%. Pay by UPI autopay, card or net banking through Razorpay, and every purchase issues a GST invoice.Pay by international card; a dollar buys as many credits as the day’s market rate says.
Budgets you controlWarned at 80%, stopped at 100%
A monthly budget for the workspace and one per agent, beside its daily cap. Every admin is told at 80% and again at 100%, when agents stop. A run estimated above your approval line waits for an admin.
Economy, Standard or PremiumPick the mode, not the model
Each agent runs in a mode that picks the right model at run time. Economy for reminders and confirmations, Standard for sales conversations and support, Premium for high-value deals and VIP leads. Or name a model yourself, or bring your own key.
Voice billed per talking minuteNo monthly fee for Voice Agents
From 7.45 credits a minute on the Natural voice to about 12 on the richest engines, billed in whole minutes of real conversation. Ringing, voicemail and unanswered calls cost nothing. On your own carrier, phone minutes stay on your carrier bill; on a rented number they come from the same wallet at the published rate.
AI Studio & agentsReads are free. Writes wait for you.
Ask anything about leads, calls, tickets and KPIs at no charge. Anything that sends, spends or hires shows an approval card with its cost first. Every run is logged, with Undo. A WhatsApp reply, a translated transcript or a creative is charged at its own rate and shown on the card.
MCP for CRM · included on ProBring your own AI
Claude.ai one-click connector, or one key for Cursor and Claude Code. 80+ tools, role-scoped, audit-logged. ₹999 a seat on Starter and Growth.
Monthly allowances: 500 credits on Starter, 1,500 on Growth, 3,000 on Pro, 5,000 on Enterprise. Talk to Sales for volume.
Included on every plan
Full feature comparison
Every module shipped in the Graciax CRM, mapped to the plan that includes it.
| Features | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Workspace | ||||
| Price per workspace, monthly | ₹3,499 | ₹9,499 | ₹18,999 | Custom |
| Users included | 5 | 15 | Unlimited | Unlimited |
| Leads per month | Unlimited | Unlimited | Unlimited | Unlimited |
| AI credits included each month | 500 | 1,500 | 3,000 | 5,000 |
| Support | Priority | Priority + success manager | Dedicated success manager | |
| iOS and Android apps, push notifications, call capture on Android | ✓ | ✓ | ✓ | ✓ |
| Leads & pipeline | ||||
| Leads, pipeline, tasks, tickets, calendar, notes | ✓ | ✓ | ✓ | ✓ |
| Custom fields, statuses, tags, locations, templates | ✓ | ✓ | ✓ | ✓ |
| Duplicate protection by phone, bulk import and export | ✓ | ✓ | ✓ | ✓ |
| GST invoices and quotations | ✓ | ✓ | ✓ | ✓ |
| Lead capture: Meta Lead Ads, Google Ads forms, IndiaMART, website, portals, Google Sheets | ✓ | ✓ | ✓ | ✓ |
| Integrations marketplace, 200+ connectors | ✓ | ✓ | ✓ | ✓ |
| Auto-assign rules (round-robin pools) | — | ✓ | ✓ | ✓ |
| Public lead forms (branded capture pages) | — | ✓ | ✓ | ✓ |
| Channels & calls | ||||
| WhatsApp shared inbox on any of fifteen providers | ✓ | ✓ | ✓ | ✓ |
| Email from your own mailbox (SMTP) | ✓ | ✓ | ✓ | ✓ |
| WhatsApp Business API (Meta), conversations billed by Meta | ✓ | ✓ | ✓ | ✓ |
| Cloud telephony on your own carrier: click-to-call dialer, IVR routing, missed-call leads, recordings | ✓ | ✓ | ✓ | ✓ |
| SMS on forty gateways, one outbox | ✓ | ✓ | ✓ | ✓ |
| Call transcripts, summaries and the English view | ✓ | ✓ | ✓ | ✓ |
| Bookings page, meetings on Google Meet, Teams or Calendly | ✓ | ✓ | ✓ | ✓ |
| Rented number from Graciax | — | ₹750 / month | ₹750 / month | ₹750 / month |
| AI | ||||
| AI Studio: chat with your CRM, memory, uploads, creatives, video | ✓ | ✓ | ✓ | ✓ |
| WhatsApp and email AI agents: receptionist, messenger, watcher, triage, analyst | ✓ | ✓ | ✓ | ✓ |
| Voice AI agents, outbound and inbound, five engines, 76 languages | — | ✓ | ✓ | ✓ |
| Marketing agent: campaigns, nurture, Campaign Manager for Meta, Google and ChatGPT Ads | — | ✓ | ✓ | ✓ |
| Agent quality modes | Economy | Economy, Standard | Economy, Standard, Premium | Economy, Standard, Premium |
| Monthly budgets per agent and workspace, approval line for big runs | ✓ | ✓ | ✓ | ✓ |
| Conduct rules: scripts checked before they are saved, AI disclosure on every call | ✓ | ✓ | ✓ | ✓ |
| MCP and API keys for Claude, Cursor and your own tools | ₹999 / seat | ₹999 / seat | Included | Included |
| Sales tools | ||||
| Targets and incentives | — | ✓ | ✓ | ✓ |
| Documents vault with signed links | — | ✓ | ✓ | ✓ |
| Field visits, geo-verified check-in | — | ✓ | ✓ | ✓ |
| Campaigns (drip sequences) | — | ✓ | ✓ | ✓ |
| Project management: Gantt, dependencies, budgets, timesheets | — | — | ✓ | ✓ |
| Vertical pack (Travel, Real estate, Recruitment, Contracting, Ecommerce, Fitness & Salon) | ₹1,999 / month | ₹1,999 / month | One included | One included |
| Analytics: sources, funnels, team performance | ✓ | ✓ | ✓ | ✓ |
| Reports by link, written by agents and Studio | ✓ | ✓ | ✓ | ✓ |
| Admin & security | ||||
| Roles: admin, manager, user, with team scoping | ✓ | ✓ | ✓ | ✓ |
| Two-factor sign-in, encrypted credentials, audit logs | ✓ | ✓ | ✓ | ✓ |
| Call retention window you set | ✓ | ✓ | ✓ | ✓ |
| Workspace branding on invoices and forms | ✓ | ✓ | ✓ | ✓ |
| Multi-location rollout, contract terms, data migration | — | — | — | ✓ |
Items shown as “—” aren’t included on that plan. Metered AI features draw credits from the wallet on every plan that has them.
Questions about CRM pricing
Plans, credits, numbers, billing and what happens when a price changes.
What CRM plans does Graciax offer?
Is there a trial?
How many users does each plan include?
How is AI priced?
What does a voice agent minute cost?
Can I get a phone number from Graciax?
How does billing work?
What happens to my price if plans change?
Can I switch plans later?
I am outside India. What do I pay, and in what currency?
Do you also offer HRMS?
Seven days free.
Add the phone when you are ready.
Register with your invite code and the seven-day trial starts that day, no card. Or book a demo and watch a voice agent call a test lead before you pick a plan.