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CRM from ₹11,999/year with unlimited users. Startup plan includes IVR Integration free. Get started →
Build your CRM in 30 seconds

CRM pricing in real time

Pick a plan, set your seats, toggle add-ons. The price updates as you go.

seats
10
1 100 250 500+
Your yearly total · Small
23,999 /yr
₹23,999 base + ₹0 add-ons
Monthly
2,000/mo
Per seat / mo
200/mo
Add-ons
0
Startup perks unlocked
1 MCP seat + IVR for all users included free
Get started with Small

Cancel anytime · GST extra · UPI / Card / Net banking

Or compare every plan in detail
Micro

Best for sales teams

11,999

Per Year · Unlimited users

Get Started
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    Unlimited Leads
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    Unlimited Users
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    Custom Integrations
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    Mobile App
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    Notifications
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    1 Month Support
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    Customer Support System
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    Billing & Invoice System
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    Custom Filtering
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    Default Lead Automation
Small (Popular)

Best for sales managers

23,999

Per Year · Unlimited users

Get Started
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    Everything in Micro, plus:
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    Task Management
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    Sales Managers
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    Custom Lead Automation
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    3 Months Support
MCP + IVR INCLUDED
Startup

Best for growing startups

35,999

Per Year · Unlimited users

Get Started
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    IVR Integration Free
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    1 MCP seat free Worth ₹11,988/yr
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    Everything in Small, plus:
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    Lead Generation
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    Campaign Management
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    Marketing Consultancy
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    Marketing / Sales / Business Analytics
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    12 Months Support

All CRM prices in INR, exclusive of 18% GST. Annual billing. Cancel anytime.

Optional CRM add-ons
MCP for CRM
1 seat free on Startup

Premium connector for Claude, Cursor and other AI tools — query leads, calls and pipeline straight from your AI workspace.

₹999/seat/month
SIM Call Tracking
Mobile call recording

Auto-record every call made or received on the user's mobile SIM — full transcripts attached to the lead automatically.

₹499/user/month
IVR Integration
Free on Startup

Cloud IVR with smart call routing, virtual numbers and auto-logging into the CRM. Included free on the Startup plan.

₹199/user/month
Graciax CRM vs competitors

All prices estimated for a 10-user CRM team in India, annualised. Sources: vendor public pricing pages.

Vendor / Plan List price For 10 users / year Notes
Graciax CRM · Small ₹23,999/yr flat ₹23,999 Unlimited users included
Zoho CRM · Standard ₹800/user/mo ₹96,000 Per-user pricing
Freshsales · Growth ₹999/user/mo ₹1,19,880 Per-user pricing
HubSpot · Sales Starter $15/seat/mo ~₹15,000+ per seat Excludes Marketing/Service hubs
LeadSquared · Pro ₹2,500/user/mo ₹3,00,000 Quote-based, IVR add-on extra
Salesforce · Starter $25/user/mo ~₹25,000+ per user Limited customisation

Pricing shown for comparison only. Check vendor sites for current rates.

Secure & compliant by default
AES-256 at rest
Encrypted storage
TLS 1.3
In-transit security
Daily backups
Point-in-time recovery
Indian data centres
Data residency in India
What's inside

Full feature comparison

Every module shipped in the Graciax CRM, mapped to the plan that includes it.

Features Micro
₹11,999/yr
Small
₹23,999/yr
Startup
₹35,999/yr
Lead Management
Lead capture — web forms, manual entry, API
Lead status tracking & dispositions
Tags & lead segmentation
Lead history & audit log (field changes, calls, tasks)
Lead scoring & quality signals
Auto-assign pools (tag rules + round-robin)
Lead bulk import (programmatic API)
Lead limitUnlimitedUnlimitedUnlimited
Sales Pipeline
Kanban board (drag-and-drop deals)
Custom pipeline stages
Multi-board support
Communication
Email app (compose & inbox)
In-app chat & team messenger
Calendar & team scheduling
Notes (attached to leads/contacts)
Message templates (WhatsApp / email / SMS)
Calls & Telephony
Call log entries (inbound + outbound)
AI call transcripts (searchable by content)
Mobile call recording (uploads to S3, no server transit)
Call retention policy (7–180 days configurable)7 days90 days180 days
Call export (bulk download with transcripts)
IVR Integration — cloud routing, virtual numbers, CRM auto-log+ ADD-ON ₹199+ ADD-ON ₹199
SIM Call Tracking — auto-record every mobile call+ ADD-ON ₹499+ ADD-ON ₹499+ ADD-ON ₹499
Mobile App (iOS & Android)
Native mobile app (OAuth login, push)
Call logging from phone (auto-attach to lead)
Lead lookup by phone number
Batch + incremental call sync
Workflow & Automation
Tickets & support workflows
Default lead automation (assignment rules)
Custom lead automation (tag triggers, multi-step)
Task management & follow-up reminders
Custom forms (template builder, submissions)
Sales Tools
Contacts directory
Locations & geo-tagged leads
Invoicing (line items, tax, payment tracking)
Generate Leads (Meta campaign request form)
Itineraries (travel package builder & PDF export)
Integrations & Lead Sources
Web form embeds
Meta Ads — auto-pull leads from Facebook/Instagram
Housing.com lead capture
99acres.com lead capture
Google Sheets sync (Apps Script + webhook)
AI & MCP
MCP for CRM — Claude, Cursor, AI tools with role-scoped access+ ADD-ON ₹999+ ADD-ON ₹9991 seat free
MCP API key management & audit logs
AI lead enrichment & smart suggestions
Reporting & Analytics
Basic dashboard (lead count, today’s tasks)
Conversion reports (lead-to-win by source)
Team work reports (side-by-side productivity)
Marketing / Sales / Business analytics
E-commerce dashboard (product perf, sales trends)
Campaign management & marketing consultancy
Admin & Workspace
Unlimited users (no per-seat cost)
Role-based dashboards (admin, manager, user)
Multi-panel (manage multiple businesses)
Panel branding & customizations
Push notifications
Support window1 month3 months12 months

“+ ADD-ON” means the feature is available on that plan as a separately-priced add-on. Items shown as “—” aren’t included on that plan.

Frequently Asked Questions

CRM pricing questions

Plans, add-ons, billing and the Startup-plan perks.

Three plans, all with unlimited users: Micro (₹11,999/yr) for sales teams, Small (₹23,999/yr, most popular) for sales managers, and Startup (₹35,999/yr) for growing startups. Startup includes IVR Integration free for all users and 1 MCP seat free.
Yes. Every CRM plan covers unlimited users. You only pay extra for optional add-ons (MCP, SIM Call Tracking, IVR), and only for the seats/users that actually need that add-on.
MCP for CRM — ₹999/seat/month. Premium connector for Claude, Cursor and other AI tools (1 seat included free on Startup).
SIM Call Tracking — ₹499/user/month. Auto-records every call made or received on the user's mobile and attaches the full transcript to the lead.
IVR Integration — ₹199/user/month. Cloud IVR with smart routing, virtual numbers and CRM auto-logging. Free on the Startup plan.
Growing startups make a lot of calls. We bundle IVR Integration into the Startup plan at no extra cost so your team can route calls, use virtual numbers and log everything in the CRM without an additional bill — on Micro or Small, the same IVR is available as an add-on at ₹199/user/month.
Base CRM plans are billed annually. Add-ons (MCP, SIM Call Tracking, IVR) are billed monthly per seat/user. Payment via credit/debit cards, UPI or net banking. All prices exclusive of 18% GST. Cancel anytime.
Yes — upgrade or downgrade anytime. Mid-cycle upgrades are pro-rated so you only pay for what you use.
Yes — Graciax HRMS is sold separately. See HRMS pricing for plans and add-ons. You can run CRM and HRMS independently or together.
Testimonials
150+ Satisfied Companies

🔥 Don’t take our words, Listen to them

Arjun Patel
flag Founder, e-Commerce Startup – India

We used to juggle four separate tools just to track incoming leads. After switching to Graciax, every form, call, and follow-up task now lives in one streamlined workspace. Daily admin time dropped from three hours to forty minutes, so the team finally spends mornings building campaigns instead of hunting spreadsheets.

Meera Sharma
flag Business Development Head – India

The built-in playbooks nudge reps with perfectly timed call scripts and email drafts. Even new hires hit quota fast because they always know the next best action. Our win-rate climbed 24 % in two quarters with zero extra hires.

Rahul Verma
flag Operations Lead – India

Graciax pings our team the instant a customer submits a pickup request. Couriers on the road get alerts before the competition can even dial a phone. Average response time fell from thirty minutes to under five, and cancellations practically vanished.

Sonia Nair
flag Field Sales Manager – India

Rural internet is hit-or-miss, but the Graciax app stores every visit offline and syncs flawlessly once coverage returns. Reps snap photos, log notes, and never lose a detail. We have not lost a single on-site lead in six months.

Karthik Iyer
flag Marketing Analyst – India

Facebook and Google Ads leads now pour into a single dashboard. Spend allocation meetings take ten minutes because the ROI chart updates in real time. Budget shifts happen mid-campaign instead of month-end, saving thousands on wasted clicks.

Priya Kapoor
flag Customer Success Lead – India

We migrated 80 k rows on a Friday night and panicked about Monday chaos. The Graciax chat team stayed with us all weekend, fixing CSV quirks as we found them. Come Monday morning everything just worked, and our execs thought we performed magic.

Anjali Deshmukh
flag IT Compliance Officer – India

Role-based permissions and encrypted storage impressed even our toughest auditor. Log exports arrive in clean JSON so we no longer hack together reports. We shaved two weeks off our annual security review.

Rohan Gupta
flag Cofounder, Fin-EdTech – India

We priced three global CRMs and Graciax came in at a third of the costeven after adding marketing automation. Pay-for-what-you-use freed enough cash to hire a new SDR, doubling pipeline in Q1.

Tanya Joshi
flag Growth Marketer – India

Drip journeys that once took days to code now launch with drag-and-drop. We recovered cold leads with a three-step email + WhatsApp flow built in one afternoon. Recovered-lead revenue jumped 18 % instantly.

Vikram Singh
flag Sales Coach – India

The kanban board lights up stalled deals in red, so reps commit to next steps during the morning huddle. Deal velocity improved by a full week, and forecast accuracy finally means something to finance.

Emily Johnson
flag Owner, Digital Consultancy – USA

Launch-day traffic melted our old CRM but Graciax handled 12 k inbound leads in four hours without blinking. Server autoscaling kept response times below 200 ms even at peak load.

Michael Robinson
flag Revenue Operations Consultant – USA

Clients love that I can spin up custom pipelines in minutes during a workshop. No dev tickets, no waitingjust drag, drop, and ship. It turns presales demos into closed deals on the spot.

Ahmed Al Mansoori
flag Operations Lead – Dubai

Live push alerts pop before our phone even rings, letting supervisors jump into hot deals in real time. First-call close rates jumped 17 % because we reach customers while they’re still on the page.

Claire Dubois
flag Growth Lead – France

Graciax scores leads in real time, so reps focus on prospects with real intent. Weekly pipeline reviews shifted from gut feeling to data-driven sprints. Conversion rose 22 % without adding headcount.

Olivia Bennett
flag Founder, Eco-Retail Startup – Australia

Pop-up stores mean we sell from beaches, markets, and airports. The Graciax app queues new contacts offline and syncs seamlessly at closing time. We captured 100 % of walk-up leads last quarter.

Oleksandr Petrenko
flag COO, Manufacturing Supplier – Ukraine

Our entire sales floor runs on Graciax for less than one seat of the “big-brand” CRMs. Costs are 60 % lower while features are enterprise-grade, so profit margin finally smiles again.

Noa Cohen
flag CRM Manager – Israel

Our data lives behind bank-grade encryption and row-level access rules. Even external auditors said the setup rivals fintech stacks. Peace of mind, finally, without a six-figure bill.

Ayesha Khan
flag Sales Director – Pakistan

We’re a lean team and can’t afford downtime. Graciax’s 24 / 7 chat resolves questions in minutes and even records walkthrough Looms for our rookies. Onboarding time dropped to two days and morale shot through the roof.

Daniel Carter
flag Growth Consultant – USA

Multi-touch nurture flows take minutes to build and A/B test. Clients love seeing live stats and tweaking copy without writing code. Email reply rates jumped from 6 % to 14 % in the first campaign.

Amitabh Das
flag Regional Sales Trainer – India

Switching the interface to Hindi and Bengali took one toggle, so rural agents felt at home from day one. Adoption leapt from 60 % to 95 % in two weeks, proving language really is a growth hack.