The CRM your sales team will actually use.
Capture leads, route calls, close deals — from one mobile-first dashboard. Built-in IVR, SIM call tracking and AI. Starts at ₹11,999/year for unlimited users.
Everything you need to close more deals
Capture, qualify, call, close. Graciax CRM has the modules an Indian sales team actually uses every day.
Smart Lead Capture
Collect from web forms, WhatsApp, IndiaMART, calls — auto-deduped, auto-assigned.
Visual Pipeline
Drag-and-drop deals through stages. Filter by owner, source, value or activity in one click.
IVR + SIM Call Tracking
Route inbound calls intelligently. Record every mobile call. Auto-log conversations on the lead.
Automated Workflows
Trigger follow-ups, assign tasks, move leads across stages — no spreadsheets, no missed steps.
Mobile-first App
Native iOS / Android apps with offline mode, push alerts, and one-tap call/SMS/WhatsApp.
Real-time Analytics
Team scorecards, conversion funnels, source ROI. Dashboards that answer "what do I do next?".
Big-CRM features at SMB-friendly pricing
No per-user trap. No yearly hostage contracts. No "talk to sales" gates. Graciax bundles unlimited users, mobile-first design and India-specific telephony at one flat annual fee.
Unlimited users, flat pricing
Add your whole team — sales, ops, founders — at one yearly price. Zoho and Freshsales charge per user; we charge per company.
India telephony, native
Cloud IVR + SIM-based mobile call tracking + virtual numbers — Indian carriers, Indian compliance, all logged inside the CRM.
Live in under an hour
One-click migration from Excel, Zoho, Pipedrive or HubSpot. Onboarding call, sample pipeline, ready by day one.
Every lead — captured, scored, owned.
Pull leads from web forms, Meta Ads, Housing.com, 99acres, calls and Google Sheets — they land in Graciax deduped, scored and auto-assigned to the right rep in seconds.
- Multi-source capture — web forms, Meta Ads, Housing.com, 99acres, Google Sheets, REST API
- Auto-assign pools — tag rules + round-robin + fallback owners
- Lead scoring — quality signals & value calc baked in
- Full audit log — field changes, calls, tasks, owner switches
Every call — recorded, transcribed, attached.
Indian sales runs on phone calls. Graciax tracks them all — from your SIM, your IVR, your virtual numbers — and posts the recording + AI transcript right on the lead’s timeline.
- SIM-based mobile recording — uploads direct to S3, no server transit
- AI transcripts — speaker-segmented, full-text searchable
- Cloud IVR + virtual numbers — free on Startup, ₹199/user/mo otherwise
- Configurable retention — 7 to 180 days
Talk to your CRM from Claude or Cursor.
Graciax ships a first-class MCP server. Connect Claude Desktop, Claude.ai, Claude Code or Cursor with one API key — your AI can query leads, calls, transcripts, invoices and itineraries with role-scoped permissions and an audit trail.
- Role-scoped MCP keys — per-user access, revoke anytime
- Full CRM surface — leads, calls + transcripts, tickets, invoices, itineraries, forms, KPIs
- Audit logged — every tool call recorded against the human
- 1 MCP seat free on Startup — otherwise ₹999/seat/month
search_leads)meta-ads with no owner — created last week.Beyond the pipeline — everything that closes a deal
Quote, invoice, ticket, plan a trip — Graciax bundles the workflow tools your sales team needs after the first “yes”.
Invoicing
Line items, tax, payment tracking. Branded PDFs.
Itineraries
Travel package builder — days, hotels, activities, transfers. PDF export with branding. (Startup)
Custom Forms
Template builder, versioned schemas, autosaved submissions, lead linking.
Tickets & Support
Status, priority, messages and team assignment with audit trail.
Plug into the channels you already use
Three plans. Unlimited users. From ₹11,999/yr.
MCP, SIM call tracking and IVR available as add-ons. IVR free on the Startup plan. Build your plan in 30 seconds with the live calculator on the pricing page.
150+ Satisfied Companies
🔥 Don’t take our words, Listen to them
Arjun Patel
Founder, e-Commerce Startup – India
We used to juggle four separate tools just to track incoming leads. After switching to Graciax, every form, call, and follow-up task now lives in one streamlined workspace. Daily admin time dropped from three hours to forty minutes, so the team finally spends mornings building campaigns instead of hunting spreadsheets.
Meera Sharma
Business Development Head – India
The built-in playbooks nudge reps with perfectly timed call scripts and email drafts. Even new hires hit quota fast because they always know the next best action. Our win-rate climbed 24 % in two quarters with zero extra hires.
Rahul Verma
Operations Lead – India
Graciax pings our team the instant a customer submits a pickup request. Couriers on the road get alerts before the competition can even dial a phone. Average response time fell from thirty minutes to under five, and cancellations practically vanished.
Sonia Nair
Field Sales Manager – India
Rural internet is hit-or-miss, but the Graciax app stores every visit offline and syncs flawlessly once coverage returns. Reps snap photos, log notes, and never lose a detail. We have not lost a single on-site lead in six months.
Karthik Iyer
Marketing Analyst – India
Facebook and Google Ads leads now pour into a single dashboard. Spend allocation meetings take ten minutes because the ROI chart updates in real time. Budget shifts happen mid-campaign instead of month-end, saving thousands on wasted clicks.
Priya Kapoor
Customer Success Lead – India
We migrated 80 k rows on a Friday night and panicked about Monday chaos. The Graciax chat team stayed with us all weekend, fixing CSV quirks as we found them. Come Monday morning everything just worked, and our execs thought we performed magic.
Anjali Deshmukh
IT Compliance Officer – India
Role-based permissions and encrypted storage impressed even our toughest auditor. Log exports arrive in clean JSON so we no longer hack together reports. We shaved two weeks off our annual security review.
Rohan Gupta
Cofounder, Fin-EdTech – India
We priced three global CRMs and Graciax came in at a third of the costeven after adding marketing automation. Pay-for-what-you-use freed enough cash to hire a new SDR, doubling pipeline in Q1.
Tanya Joshi
Growth Marketer – India
Drip journeys that once took days to code now launch with drag-and-drop. We recovered cold leads with a three-step email + WhatsApp flow built in one afternoon. Recovered-lead revenue jumped 18 % instantly.
Vikram Singh
Sales Coach – India
The kanban board lights up stalled deals in red, so reps commit to next steps during the morning huddle. Deal velocity improved by a full week, and forecast accuracy finally means something to finance.
Emily Johnson
Owner, Digital Consultancy – USA
Launch-day traffic melted our old CRM but Graciax handled 12 k inbound leads in four hours without blinking. Server autoscaling kept response times below 200 ms even at peak load.
Michael Robinson
Revenue Operations Consultant – USA
Clients love that I can spin up custom pipelines in minutes during a workshop. No dev tickets, no waitingjust drag, drop, and ship. It turns presales demos into closed deals on the spot.
Ahmed Al Mansoori
Operations Lead – Dubai
Live push alerts pop before our phone even rings, letting supervisors jump into hot deals in real time. First-call close rates jumped 17 % because we reach customers while they’re still on the page.
Claire Dubois
Growth Lead – France
Graciax scores leads in real time, so reps focus on prospects with real intent. Weekly pipeline reviews shifted from gut feeling to data-driven sprints. Conversion rose 22 % without adding headcount.
Olivia Bennett
Founder, Eco-Retail Startup – Australia
Pop-up stores mean we sell from beaches, markets, and airports. The Graciax app queues new contacts offline and syncs seamlessly at closing time. We captured 100 % of walk-up leads last quarter.
Oleksandr Petrenko
COO, Manufacturing Supplier – Ukraine
Our entire sales floor runs on Graciax for less than one seat of the “big-brand” CRMs. Costs are 60 % lower while features are enterprise-grade, so profit margin finally smiles again.
Noa Cohen
CRM Manager – Israel
Our data lives behind bank-grade encryption and row-level access rules. Even external auditors said the setup rivals fintech stacks. Peace of mind, finally, without a six-figure bill.
Ayesha Khan
Sales Director – Pakistan
We’re a lean team and can’t afford downtime. Graciax’s 24 / 7 chat resolves questions in minutes and even records walkthrough Looms for our rookies. Onboarding time dropped to two days and morale shot through the roof.
Daniel Carter
Growth Consultant – USA
Multi-touch nurture flows take minutes to build and A/B test. Clients love seeing live stats and tweaking copy without writing code. Email reply rates jumped from 6 % to 14 % in the first campaign.
Amitabh Das
Regional Sales Trainer – India
Switching the interface to Hindi and Bengali took one toggle, so rural agents felt at home from day one. Adoption leapt from 60 % to 95 % in two weeks, proving language really is a growth hack.
Customized for Everyone,
Especially
Perfect for Travel Agencies
Automate lead capture from website and social channels, track inquiries, and ensure quick follow-ups all in one dashboard customized for travel workflows.
Lead Routing
Assign travel queries to agents instantly.
Custom Pipelines
Manage inquiry → booking → follow up stages.
Tailored forInterior Design Agencies
Organize project leads, manage client consultations, and automate reminders so nothing falls through the cracks when managing multiple design projects.
Project Boards
Visual dashboards for each client.
Proposal Templates
One-click quotes tailored to designs.
Built for Real Estate Companies
Manage property inquiries, schedule visits, follow up with buyers automate and track every step from interest to closing.
Calendar Sync
Auto-create showing appointments.
CRM Integration
Keep contact data in sync.
Simple & Smart for Solopreneurs
No fluff just essential tools to capture leads, set reminders, and track client interactions to help solo businesses stay organized and productive.
Automated Reminders
Never miss a follow-up.
Responsive UI
Manage leads on desktop, mobile devices.
Ideal for Local Businesses
Manage walk-in, phone, and web inquiries hassle-free set team reminders, track sales performance, and see which channels work best locally.
Channel Insights
See what brings customers in.
Team Tasks
Assign follow‑ups to staff at the counter.
Perfect match for Start‑Ups
From pre‑launch to scale, Graciax adapts helping you generate leads, qualify them, and operationalize sales processes as you grow.
Scalable Plans
Grow without breaking workflows.
API Access
Connect to custom tools as you expand.
Trusted by great companies
Got questions?
We’ve got answers
Check out the most asked questions or connect with our support team
Graciax focuses on high-speed lead routing, AI-based scoring, and real-time collaborationbuilt to help sales teams close deals faster and smarter.
Graciax includes smart lead capture, team inbox, email tracking, performance dashboards, automated follow-ups, CRM integrations, and GDPR-compliant storage.
After signing up, our team helps set up your account, import existing leads, train your team, and tailor workflows to your business needs.
Your data is protected with end-to-end AES-256 encryption, role-based access control, two-factor authentication, and full compliance with global privacy standards.
We provide 24/7 live chat and email support, dedicated account managers, onboarding training, and a full knowledge base with guides and video tutorials.
