CRM For Small
Business

Arjun Patel

Founder, e-Commerce Startup – India

We used to juggle four separate tools just to track incoming leads. After switching to Graciax, every form, call, and follow-up task now lives in one streamlined workspace. Daily admin time dropped from three hours to forty minutes, so the team finally spends mornings building campaigns instead of hunting spreadsheets.

Meera Sharma

Business Development Head – India

The built-in playbooks nudge reps with perfectly timed call scripts and email drafts. Even new hires hit quota fast because they always know the next best action. Our win-rate climbed 24 % in two quarters with zero extra hires.

Rahul Verma

Operations Lead – India

Graciax pings our team the instant a customer submits a pickup request. Couriers on the road get alerts before the competition can even dial a phone. Average response time fell from thirty minutes to under five, and cancellations practically vanished.

Sonia Nair

Field Sales Manager – India

Rural internet is hit-or-miss, but the Graciax app stores every visit offline and syncs flawlessly once coverage returns. Reps snap photos, log notes, and never lose a detail. We have not lost a single on-site lead in six months.

Karthik Iyer

Marketing Analyst – India

Facebook and Google Ads leads now pour into a single dashboard. Spend allocation meetings take ten minutes because the ROI chart updates in real time. Budget shifts happen mid-campaign instead of month-end, saving thousands on wasted clicks.

Priya Kapoor

Customer Success Lead – India

We migrated 80 k rows on a Friday night and panicked about Monday chaos. The Graciax chat team stayed with us all weekend, fixing CSV quirks as we found them. Come Monday morning everything just worked, and our execs thought we performed magic.

Anjali Deshmukh

IT Compliance Officer – India

Role-based permissions and encrypted storage impressed even our toughest auditor. Log exports arrive in clean JSON so we no longer hack together reports. We shaved two weeks off our annual security review.

Rohan Gupta

Cofounder, Fin-EdTech – India

We priced three global CRMs and Graciax came in at a third of the cost—even after adding marketing automation. Pay-for-what-you-use freed enough cash to hire a new SDR, doubling pipeline in Q1.

Tanya Joshi

Growth Marketer – India

Drip journeys that once took days to code now launch with drag-and-drop. We recovered cold leads with a three-step email + WhatsApp flow built in one afternoon. Recovered-lead revenue jumped 18 % instantly.

Vikram Singh

Sales Coach – India

The kanban board lights up stalled deals in red, so reps commit to next steps during the morning huddle. Deal velocity improved by a full week, and forecast accuracy finally means something to finance.

Emily Johnson

Owner, Digital Consultancy – USA

Launch-day traffic melted our old CRM but Graciax handled 12 k inbound leads in four hours without blinking. Server autoscaling kept response times below 200 ms even at peak load.

Michael Robinson

Revenue Operations Consultant – USA

Clients love that I can spin up custom pipelines in minutes during a workshop. No dev tickets, no waiting—just drag, drop, and ship. It turns presales demos into closed deals on the spot.

Ahmed Al Mansoori

Operations Lead – Dubai

Live push alerts pop before our phone even rings, letting supervisors jump into hot deals in real time. First-call close rates jumped 17 % because we reach customers while they’re still on the page.

Claire Dubois

Growth Lead – France

Graciax scores leads in real time, so reps focus on prospects with real intent. Weekly pipeline reviews shifted from gut feeling to data-driven sprints. Conversion rose 22 % without adding headcount.

Olivia Bennett

Founder, Eco-Retail Startup – Australia

Pop-up stores mean we sell from beaches, markets, and airports. The Graciax app queues new contacts offline and syncs seamlessly at closing time. We captured 100 % of walk-up leads last quarter.

Oleksandr Petrenko

COO, Manufacturing Supplier – Ukraine

Our entire sales floor runs on Graciax for less than one seat of the “big-brand” CRMs. Costs are 60 % lower while features are enterprise-grade, so profit margin finally smiles again.

Noa Cohen

CRM Manager – Israel

Our data lives behind bank-grade encryption and row-level access rules. Even external auditors said the setup rivals fintech stacks. Peace of mind, finally, without a six-figure bill.

Ayesha Khan

Sales Director – Pakistan

We’re a lean team and can’t afford downtime. Graciax’s 24 / 7 chat resolves questions in minutes and even records walkthrough Looms for our rookies. Onboarding time dropped to two days and morale shot through the roof.

Daniel Carter

Growth Consultant – USA

Multi-touch nurture flows take minutes to build and A/B test. Clients love seeing live stats and tweaking copy without writing code. Email reply rates jumped from 6 % to 14 % in the first campaign.

Amitabh Das

Regional Sales Trainer – India

Switching the interface to Hindi and Bengali took one toggle, so rural agents felt at home from day one. Adoption leapt from 60 % to 95 % in two weeks, proving language really is a growth hack.